Frontline Support

Frontline Technologies offers live phone support for any technical or trading issues from 7:30am to 5:30pm (Eastern). You can also reach us by email at BLZSupport@Frontline.ca. This email address is monitored constantly throughout the day and can be used during off hours or when the support lines are busy.

Remote Update Manager

Remote Update Manager (RUM) is Frontline’s automated support tool. A small RUM application sits in your system tray and polls for version updates, notifying you when a new version is available. It also acts as a two-way communication mechanism for us to distribute new versions and fixes, and to receive diagnostic information from our users. It is a very effective method for the remote support and management of our client base.

To view the RUM Agent - Installation Quick Guide, click on the link below:
View / Save the RUM Install Quick Guide

To start the installation, please click on the appropriate link below and select Run when prompted:

INTERNET USERS (v 2.1.0.4)
Install the RUM client software

DIRECT USERS (v 2.1.0.4)
Install the RUM client software

RUM 64 Bit OS
If you have an issue running RUM on a 64 bit OS, please use the link below to update your Microsoft Visual J install.
Install the RUM 64 bit Visual J Install

Click here to download the RUM - Agent Manual

The GDI Tool

The GDI Tool is a simple graphics speed benchmarking tool for Windows. It shows the elapsed time taken for a series of operations.
Click here to download the GDI Tool

General Links / Downloads

Belzberg Product Guide
Belzberg Symbology Quick Guide
SSL VPN Service